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Streamline store ops & elevate the customer experience

Ace Hardware

Stein’s Ace Hardware transformed its store operations with Vusion electronic shelf labels (ESLs), reducing time associates spent on manual shelf tasks and improving price accuracy across the store. By digitizing shelf execution, the team gained back time each day and refocused efforts on delivering better customer service.
electronic shelf labels

  • Challenge

    Before implementing electronic shelf labels, Stein’s Ace Hardware relied on time-intensive manual shelf updates.

    • Associates spent hours each week replacing paper tags across aisles
    • Large updates required multiple team members and disrupted daily workflows
    • Inconsistent shelf information created confusion for both associates and customers
    These inefficiencies reduced time available for customer support and impacted overall store performance.

  • Solution

    Stein’s Ace Hardware deployed Vusion ESLs to modernize shelf operations and improve execution at scale.

    • Connected shelf technology streamlines store execution
    • Mobile app features help associates locate products quickly
    • Seamless integration with existing retail systems ensures consistency
    This connected shelf approach reduces operational friction while improving store accuracy and efficiency.

  • Results

    Together, we improved accuracy, efficiency, and customer experience.

    • Saved time per day
      Store teams significantly reduced time spent on repetitive shelf tasks
    • Increased shelf accuracy
      Consistent and reliable information improves trust and reduces discrepancies
    • More time for customer support
      Associates focus on helping customers solve problems instead of manual work

    Overall, Ace Hardware streamlined store operations and simplified workflows which led to better execution and improved productivity.

See how Stein’s Ace Hardware is improving store operations with Vusion electronic shelf labels

  • "Electronic shelf labels have changed the way we work by enabling us to spend more time with the customer. We used to spend hours updating tags. Now that time is spent helping customers find solutions."

    Brad Cunningham General Manager, Stein's Ace Hardware
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