EdgeSense

Transforming in-store experiences with real-time, aisle-level intelligence

EdgeSense™ is a digital shelf system that integrates centralized communication, precise geolocation, and device-to-device communication. With unmatched in-store geolocation, built-in proximity sensing, and a foundation grounded in interoperability, EdgeSense a blend of tech-forward features and sustainability, reinventing the way retailers, associates and consumers interact within stores.

The Retail Challenge

Disconnected Stores Can’t Compete in a Connected World

  • Limited visibility into shelf, inventory, and store activity

    Retailers often lack real-time, location-specific insights into what’s on the shelf, what’s out of stock, and what associates or shoppers are doing—making it hard to react quickly and optimize operations.

  • Inefficient store operations driven by manual, reactive processes

    Without automated workflows or intelligent tasking, associates spend time on low-impact tasks, while key issues—like stockouts or planogram non-compliance—go unnoticed.

  • Disconnected shopper journeys that lack personalization

    Unlike e-commerce, in-store experiences rarely adapt in real time to shopper behavior or location, leading to missed opportunities to engage, convert, and build loyalty.

  • Disjointed tech investments that quickly become obsolete

    Retailers face risk and complexity when adopting new solutions across large store fleets—especially when systems don’t scale, integrate, or evolve with changing business priorities.

EdgeSense is the backbone of connected retail.

An expandable, modular platform that actively communicates with associates’ and shoppers’ devices, using real-time data to simplify operations and personalize in-store experiences ‒ forming the heart of the connected store ecosystem.

EdgeSense is Built for Retail’s Most Pressing Challenges

Connects shelf and inventory data to solve availability issues

Improves on-shelf execution and supply chain visibility to support shopper selection

Boosts operational efficiency by automating and guiding store tasks

Evolves with existing systems through modular design and integration

Delivers real-time, aisle-level insights on products, shoppers, and staff

How EdgeSense Works

EdgeSense brings it all together. Data, devices, and workflow —from aisle to cloud.

Store Execution - Increase Speed to Productivity for Associates

Brings real-time visibility into product and inventory status

Provides precise, real-time knowledge of product locations and stock levels on every shelf.

Guides associates to the right tasks at the right time

Uses locationing to navigate associates through the store and direct them to priority tasks.

Embeds intelligence into daily workflows

Feeds aisle-level insights into store systems to streamline execution and improve task accuracy.

Eliminates manual steps and improves task accuracy

Automates routine actions to reduce errors, save time, and boost team efficiency.

Accelerates onboarding and boosts productivity

Helping teams reach speed to productivity faster while ensuring smooth, coordinated store operations.

Shopper Experience - Reinvent Shopping Trips for Shoppers

Provides location-aware assistance through mobile

Connects with shoppers’ devices to offer real-time, in-aisle support based on their exact location.

Facilitates in-store wayfinding and navigation

Guides shoppers to products, departments, or promotions with precise directions through mobile.

Delivers personalized promotions and tailored content

Pushes relevant offers, coupons and information as shoppers approach specific products or zones.

Responds to shopper behavior in real time

Adapts in-store experiences based on movement patterns and engagement signals.

Enhances convenience and drives basket growth

By redefining in-store personalization to deepen engagement with shoppers.

Store Management - Rethink Operations with Aisle-Level Intelligence

Generates continuous insights on products, shoppers, and staff

Delivers real-time signals from the aisles like inventory tracking, associate actions, and shopper behavior.

Reduces operational costs and improves labor efficiency

By automating workflows and guiding associates through data-driven tasks.

Unlocks real-time visibility into aisle activity

Captures and surfaces live, in-aisle data to reveal what’s happening in the store.

Feeds retail systems with high-quality, actionable data

Integrates real-time intelligence into core systems to optimize execution and resolve issues faster.

Enables smarter, faster decisions across the business

Delivering aisle-level intelligence to all systems, and enhancing precision at every level

Platform Advantage - Unlock a Decade of Innovation with a Platform That Evolves

Adapts through a modular, scalable architecture

Built to evolve alongside retail needs, expanding capabilities without additional infrastructure investment.

Expands capabilities to planogram compliance, e-commerce, and engagement

Extends beyond core use cases to power omnichannel, merchandising, and shopper-focused solutions.

Integrates with third-party systems and hardware

Connects seamlessly with external technologies to extend functionalities.

Keeps retailers ahead of changing technologies

With a digital backbone for innovation, enabling the store to evolve without disruption.

CASE STUDY

Walmart: How Digital Shelf Systems Are a Win for Customers and Associates

Challenge
Walmart recognized an inflection point to prioritize and accelerate omnichannel digitalization​. Bottom-line of initiative is to remove task and operational friction for store associates, and offer best-in-class customer service​

Solution
Deploy digitalization functions at scale across Walmart stores
Digitalized the shelf through use of a unique Digital Shelf System, EdgeSense and use of interoperable communication technologies – Bluetooth LE

Results

Increased productivity and reduced walking time: IoTs allow prices updates with a few clicks. A price change that used to take an associate two days to update now takes only minutes with the new DSL system.

Simplified stock replenishment: “Stock to Light”, makes it easier for associates to identify shelf location when stocking shelves.

Faster order picking and fulfillment: The “Pick to Light” feature guides us directly to the products needed for online orders, speeding up the picking process and improving order accuracy.

100% price integrity

99.95% price execution

+40% picking productivity