{"id":23799,"date":"2024-03-11T16:25:56","date_gmt":"2024-03-11T16:25:56","guid":{"rendered":"https:\/\/www.vusion.com\/?p=23799"},"modified":"2025-06-24T21:05:53","modified_gmt":"2025-06-24T21:05:53","slug":"transforming-the-grocery-business-with-ai-iot-cloud-data-how-we-empower-associates-and-improve-customer-experience-at-westside-market-nyc","status":"publish","type":"post","link":"https:\/\/www.vusion.com\/na\/insights\/transforming-the-grocery-business-with-ai-iot-cloud-data-how-we-empower-associates-and-improve-customer-experience-at-westside-market-nyc\/","title":{"rendered":"Transforming the Grocery Business With AI, IoT, Cloud &#038; Data: How We Empower Associates and Improve Customer Experience at Westside Market NYC"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Westside Market is a retailer with 8 stores across New York City. The family-run business is centered around its commitment to bring the best products to their valued customers. 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